Zoho has nearly 7,000 global employees, with more than 15% of its engineers coming from the company's Zoho University program. Zoho's suite of reasonably priced offerings (generally free at the entry-level) has inspired a dedicated following of users who call themselves Zoholics. Once businesses enter the Zoho ecosystem, whether they're fledgling small businesses or established enterprises, they can branch out to try these supplemental products. Still, Zoho CRM has always been the core of Zoho Corporation's offerings. These products expand beyond the role of a CRM system and help companies manage projects, handle their finances and recruit new employees, among other perks. The 2010s saw Zoho Corporation distinguish itself within the CRM industry with the rollout of numerous additional apps, eventually reaching more than 40 SaaS products. The company was renamed as Zoho Corporation in May 2009.

Following the launch of Zoho CRM, AdventNet rapidly released cloud-based apps ranging from Zoho Creator and Zoho Sheet in 2006 to Zoho Invoice and Zoho Mail in 2008. Check out our list of best of the best web-based Call Center CRM Software. UPDATE (Jan 30, 2010) The latest version includes a document feature for adding documents to companies and contacts. Best Cloud Based Call Center CRM Software. This web based CRM, contact management and project tracking system is suitable as a small business CRM solution. With Web-based CRM, all hardware and software required to support the application are housed at a remote, off-site location and supervised by a third. Zoho CRM launched in November 2005 as a product of AdventNet, which is headquartered in India. absolutelyBUSY is an affordable Web Based CRM software for Open source, Windows and Apple Mac OS X Platforms. Web-based CRM is ideal for any business that wants to automate and enhance their mission-critical customer-facing processes, but that doesn’t have a large IT team or a huge technology budget.

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